PREMIUM TECHNOLOGY

Just some of our industry leading features

Superior flexibility

Add users, allocate numbers and route calls however suits your business.

High Definition Audio

We use the latest codecs from Opus to bring the highest quality calling available to every Wave user, no matter the plan.

Simple to manage from anywhere

Access and configure the Wave solution instantly, from anywhere on any device.

Cost-savings with no compromise

Save on expensive on-premise PBX systems, with a low-cost monthly rental per user, with all features included.

Secure and Resilient

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We’ve built Wave to use the full power of cloud hosting via Amazon Web Services (AWS). This means you get a highly resilient system, with automatic scaling based on usage. As a result, Wave is almost completely disaster-proof.

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FEATURES

All the features of an enterprise-grade phone system, for a fraction of the price

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Get more for less

A wide range of out-of-the-box features such as call recording, applications for every device and multiple licenses per subscription.

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Ease of validation

Test new call routing setups, check call fees and view real-time data on usage before changes go live or costs are incurred.

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Instinctive management options

With a range of intuitive and useful settings to minimise the admin burden.

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Instant access to new features

The impressive roadmap and rapid development timelines mean regular new additions as part of existing subscriptions.

Online Management Portal
Customisable Extension Ranges
Online Call Logs & Bill Management
Bulk Creation of Users
Call Recording & Reporting
Provision Geographic, Non-Geographic & International Numbers
Number Porting Support
Custom Call Hold Settings
Configure Business & Out of Hours Settings
Auto Provisioning and Handset Adoption
Daily Spend Alerts
Hotdesking

Mobile, Desktop Handset & Conference Phone Compatible
CLI Management
Customisable Call Barring (premium rate, international)
Point to Point & Multiparty Video
Voicemail, Custom Voicemail & Voicemail to Email
Voicemail & Call Recording Transcriptions
Call Presence & BLF
Click To Call Browser Extension

Softphone Available On Mobile And Desktop
Contact Directory
Easy Call Diverts And CLI Management
iOS, Android, And Web Versions

Hunt Groups
Auto Attendant (IVR)
Call Queues
Blind & Attended Transfers
Caller Id, Calendar & Pin Routing

Secure & Reliable Signalling (ITLS)
Encrypted Media (SRTP)
Ip-Only Access Control (IP ACL)
Multi-Factor Authentication
MIFID II Compliant Calls
Recording & Audit Logs

Native integration
Secure call recording
Access full set of Teams controls & phone system together

Frequently Asked Questions

Can’t find the answers you’re looking for?
Click here to chat to a member of the team.

Wave is a cloud phone system (or a “hosted phone system”). This means all the software that runs the phone system is based in a data centre, with calls being delivered into your office via an internet connection. This removes the need for a local PBX on-site, which helps to offer additional flexibility.

Yes, Wave can be accessed from both your computer and mobile phone from our ‘softphone’ applications. This allows you to access all the features of your office phone from these devices, such as making outbound calls from your usual office number. This makes Wave perfect for remote or hybrid working, as calls can be answered and made from anywhere.

As long as we have a porting agreement in place with your current provider, we will be able to move over your current telephone numbers. Our experienced team will be on hand to help you complete the necessary porting documentation and manage the order through this process. To have your numbers ported, select the Number Porting product when you buy your Wave licenses to start the process.

Yes, you can upgrade Wave licences within the Control Panel. Each upgrade comes with additional minutes that can be used across your account, meaning you can upgrade individual licences to gain access to more minutes. The cost of upgrading will be added to your new bill automatically the next time you receive your bill.

You can purchase your Wave phone system right now through our eCommerce journey by selecting any ‘Get Wave’ button on the website, meaning you can start using the system within minutes. If you have complex system requirements, need a large number of users or would just like to speak to someone, you can call our Sales Team on 01225 800 800 who will be happy to take you through the process.

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Get started with Wave today, press the button below to begin your order.

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